Our services

Our services2018-08-09T08:46:34+00:00

We offer a wide range of services to help you with your technology. Most of the services we offer are carried out in the comfort of your own home or office. Choose your device below to see how we can help you.

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Broadband problems

If you’re having problems getting online, give us a call. We are experts in troubleshooting connection issues, finding solutions, and advising on how to resolve broadband problems. We will even speak with your supplier if you like.

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Broadband set up

If you’re new to broadband or have just swapped provider, we can help you get up and running in no time. We can also connect any compatible devices to your new router for you. Need a new router? We can supply that too.

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Computer health check

A health-check will make sure that your computer is functioning as it should as well as ensuring it has adequate protection from viruses and malware. We will speed things up, tweak things and install any necessary updates. We will also remove any unnecessary software that may be slowing your computer down.

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Computer reinstallation

If your computer is slow, constantly crashing, or is full of clutter and unused software, then a reinstallation may be just the thing needed to give it a whole new lease of life. We will backup your data, perform a factory reset of your computer and then reinstate any required software and data.

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Computer security check

This is for you if you have been subject to a telephone or online scam and have given someone you don’t know access to your computer. We will check your computer is secure and safe to use. We will also ensure that any remote-support software that has been installed is completely removed.

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Computer set up

We can set up your new computer just how you want it. We can install any software you need, transfer all your data and set up any additional hardware such as printers and scanners. Need help using it? We can help with that too.

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Data backup

Important documents can easily be lost from your computer. It may be due to human error, or it could be down to a hardware failure. We can help you find a solution that helps you keep your data safe with minimum fuss and expense.

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Data recovery

If you’re having problems starting your computer and need help recovering your precious data from it, we can help. Or maybe you have accidentally deleted a file or folder? If this happens to you, all is not necessarily lost.

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Data transfer

If you’ve just bought a new computer, tablet or smartphone and don’t know how to transfer all your existing documents, pictures, music and emails to it, we can do it for you. We check all data for viruses before transferring it too.

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Email problems

Having problems with your email? Don’t know your POP and IMAP from your SSL? Don’t worry, we can sort pretty much any email issue out and get you up and running again in no time. Getting a lot of SPAM? We can advise on that too.

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Email set up

We can help you set up a new email address (with your own personalised domain name too if you like) as well as configuring your devices to access it in a way that works best for you. Got a problem with email? We can help.

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Fault finding

Do you feel as though your computer isn’t working as it once was? Are you experiencing new problems with software or hardware? Maybe an update is causing you headaches. Whatever your computer problem, we can discuss it and make it better again.

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Hard drive duplication

Need a copy of a hard drive? We can copy most sizes and types of hard drive onto brand new drives. Got a hard drive that is working ok but feel it’s getting on a bit? Why not look at copying the drive onto an SSD drive?

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Hard drive erasing

When you delete data from your hard drive, the space it occupied is merely marked for re-use. Until it is overwritten, the original file can still be resurrected. We can securely erase your hard drive using a special machine to format and overwrite your drive seven times.

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Heating controls

Controlling the temperature of your house is now really easy. Turn the heating on when you’re on your way home, and make sure the kids don’t turn it up high whilst you’re at work. Using smart heating will save you money too. We support Nest, Hive and Netatmo.

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Home monitoring

With an indoor or outdoor security camera, you can see what is happening inside or outside your home just by using an App on your smartphone. Keep an eye on the cat, dog and kids whilst you’re at work. Pair it with a doorbell to be notified when there’s someone at your door. You can then see who they are and even speak with them.

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Homeplug installation

If your house is full of Wi-Fi blackspots and the family are complaining that they can’t get online, then a Powerline system may be just the thing you need. We can come to your home, advise on what is needed and fit it there and then.

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Lighting

Want to make your house cosier? A smart lighting system will help you do this. You can control the colour and brightness of each light using an App on your smartphone. You can even control your lights when you are away from your home. Our favourite system is the Philips Hue. We can set this up for you and show you how to use it.

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macOS upgrade

Every year, Apple make hundreds of improvements to their operating system? Not only that, but they fix any bugs and security vulnerabilities too. We can upgrade your Mac to the latest OS and help with any issues that may arise.

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Multi-room speakers

Gone are the days of listening to your music in just one room. Systems such as Sonos and Apple HomePod now allow you to stream music to any room in your house from any smartphone. Several people in the house can stream their music to their speaker all at the same time. Need help setting one up? We can help.

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Online family safety

We can help restrict and control internet access so that certain types of websites can’t be viewed. We can block specific games or programmes and can even control the times of the day that the internet can be used on individual devices.

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Password advice

Keeping online accounts secure using a complex password is more important now that it has ever been. If you need help finding a ‘system’ for choosing your passwords, as well as changing those you already have, we can help.

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PC monitoring

We can configure your computer to monitor any activity on your PC using software that is completely invisible. It will email you a full activity report to an email address of your choice at an interval of your choosing.

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Personal shopper

If you are looking at buying a new computer system, or software or accessories to go with one you already have, we can help you buy the stuff you need. We can come to your home or we can meet you in a computer shop anywhere in Sheffield.

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Personal tuition

Does the idea of using your new device scare you half to death? Do you want to be able to write a letter, produce a spreadsheet, create a photo album or surf the net? Maybe you just want to learn how to email or do online banking. Get help and advice on a one-to-one basis in the comfort of your own home.

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Printer installation

Need help installing a new printer? We can set it up, show you how to use it and connect it to all the computers in your home. Got a tablet or smartphone? If so, we can connect the printer to those too – as long as they are compatible of course.

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Relocation service

If you’re about to move, the last thing you probably want to think about is moving your computer equipment. We can come to your home or office, pack up the equipment ready to be moved and then set it up again in its new home.

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Smoke alarms

Keep your home and your family safe with a Nest smoke alarm. Get a heads-up to your smartphone when smoke is detected as well as spoken information and sirens from the alarm itself. Pair it with smart lighting and Nest’s heating controls and cameras for even more features. It detects carbon monoxide too.

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Televisions

If you have been outsmarted by your Smart TV, we can help. We can set up your new television, connect it to your home network and install any Apps that you need to be able to stream movies and watch catch-up TV.

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Virus removal

Whether your device has viruses, worms, trojan horses, rootkits, spyware or malware, we can take of it for you. We can also rid your device of fake anti-virus software, police scams, PRS scams and more. We will also advise on keeping your device safe in the future.

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Voice assistants

Have Siri, Alexa, Cortana and their friends taken over your home? Seemingly, everything in your home nowadays wants to connect to everything else. If you need help getting your gadgets to play with each other nicely, we can help – as long as they are meant to of course.

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Watches

Bought a smartwatch and realised it’s smarter than you? Smartwatches are great for tracking exercise, sleep, and lots more. They can also be used to control devices in your home, play music, and even make calls and send text messages. We can help you set yours up, use it and synchronise its data with your computer.

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Windows 10 upgrade

If you are one of the millions of PC users that are still using Windows 7 or Windows 8.1, now may be the time to upgrade to Windows 10. It comes with a brilliant new interface and hundreds of new features. We can advise on any issues that may arise too.

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Wireless security

Is your Wi-Fi network as secure as it could be? Are you still using the wireless password that came supplied with your router? Have you changed the router’s admin password? We can help make your network super-secure so that any would-be hackers move on to your neighbours.